Sms maker

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Text Message Creator

Text Message Creator is a chat conversation maker used by over 5 Million people around the Globe! It lets you create chat stories & conversations with anyone you want. With multiple themes to choose from you can make your sms conversation look super realistic.

Ideal for Funny Text Message Conversations
With Text Message Creator you can create funny SMS conversations and share them with your friends by taking a screenshot. Use your creativity to generate the funniest chat conversations that guarantee to make everyone laugh.

Make your stories come to life with video
Discover a new perspective to narrate your story. Export your chat story to a video and watch your conversation play out and come to life.

Want to take your friendly pranks to the next level? Text Message Creator allows you to attach images to your SMS messages (MMS). This works both for sent and received messages.

Friendly Pranks
Want to play a friendly April’s Fool prank? Use Text Message Creator to create the ultimate prank fake conversation. Have a laugh with your family or friends by showing them your realistic sms chat. Just remember to to play it fair!

Multiple Themes
Text Message Creator allows you to show your chat conversation in different themes to make it more realistic. Just swipe right or left to switch themes, and Text Message Creator will keep your same conversation saved.

Creating SMS and chat conversations is super easy with Text Message Creator. Try it!

Formerly known as Fake Text Message



Deliver SMS alerts, notifications, and reminders with the Programmable Messaging API. Or, provide customer care through two-way SMS interactions with the Conversations API.


Developer-friendly resources

Send text messages with a few lines of code. Start with in-depth API documentation or use open source code samples for shortcuts to common use cases. Then, easily connect channels or continue iterating SMS flows with Twilio’s visual workflow builder, Studio.

Support for high-volume, global senders

Deliver SMS to your end users, no matter where they are, with global senders and redundant telecommunications infrastructure. We’ve solved the challenges of scale with configurable software to power phone number management, sender selection, compliance, content, and replies.

A platform that scales with you

SMS is just the start. Expand to MMS, WhatsApp, and more using the same API—or add multiparty, multichannel messaging with Twilio Conversations. When you’re ready to deploy additional channels, use the same leading Customer Engagement Platform to add voice, video, and email.

Trust and compliance

Deliver verified, trusted messages with US A2P 10DLC

Learn about the new mandatory process to register for verified 10-digit long codes in the U.S. Benefit from improved customer trust, higher throughput, and increased deliverability.

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code samples

ETA notifications

Notify customers in real-time with updates about on-demand service orders, like rideshares or order deliveries.

C#, Java, Node.js, PHP, Python, Ruby

Service alerts

Set up a simple web application to send out alerts to server administrators when an error occurs.

C#, Java, Node.js, PHP, Python, Ruby

Lead alerts

Alert your sales team as soon as you receive a new qualified lead.

C#, Java, Node.js, PHP, Python, Ruby

Appointment reminders

Send messages to your customers to remind them about upcoming appointments.

C#, Java, Node.js, PHP, Python, Ruby

Marketing messages

Set up SMS and MMS marketing notifications.

C#, Java, Node.js, PHP, Python, Ruby


Create multiparty, multichannel messages with the Conversations API.


Send and receive SMS communications

  • Build SMS workflows into your backend systems with the Programmable Messaging API
  • Create triggered communications and measure effectiveness with Messaging Insights
  • Support for transactional, high-volume, global SMS
  • Handle scale and compliance while delivering a local experience with configurable built-in software
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Send SMS using Deluge functions


Zoho Creator provides Deluge functions that can be used to send SMS dynamically as part of an automation script.  These functions can be invoked when new form data is submitted or when existing form data is modified or deleted or by invoking custom action from reports. SMS can be sent using any of the supported SMS Providers with whom you have an account. The supported SMS Providers are listed below. Once you choose to send SMS using these service providers, they get listed in the Account Setup - Connections page.

  • Twilio
  • Clickatell
  • Screen Magic
  • ClockWorkSMS
  • Hoiio 

To configure and send SMS Notifications from the GUI, refer the help topic Send SMS from Creator application, in User Guide.


a. To send SMS using Twilio

<SMS Response> = twilio.sms.send("<sms notification name>","<to>","<message>");

<SMS Response> is the map variable returned by the send function, as response. If the SMS is sent successfully it gets logged with the message {"status":"success"}. Otherwise it gets logged as {"message":"<Reason for failure>","status":"failure"}

<sms notification name> is the deluge name of the sms notifications as listed in the Account setup -> Connections page.

<to> the mobile number to whom the SMS must be sent, in the format supported by Twilio.

<message> the sms text message.

b. To send SMS using Clickatell

<SMS Response> = clickatell.sms.send("<sms notification name>","<to>","<message>");

<SMS Response> is the map variable returned by the send function, as response. If the SMS is sent successfully it gets logged with the message {"status":"success"}. Otherwise it gets logged as {"message":"<Reason for failure>","status":"failure"}

<sms notification name> is the deluge name of the sms notifications as listed in the Account setup -> Connections page.

<to> the mobile number to whom the SMS must be sent, in the format supported by Clickatell.

<message> the sms text message.

c. To send SMS using Screen Magic

<SMS Response> = screenmagic.sms.send("<sms notification name>","<to>","<message>");

<SMS Response> is the map variable returned by the send function, as response. If the SMS is sent successfully it gets logged with the message {"status":"success"}. Otherwise it gets logged as {"message":"<Reason for failure>","status":"failure"}

<sms notification name> is the deluge name of the sms notifications as listed in the Account setup -> Connections page.

<to> the mobile number to whom the SMS must be sent, in the format supported by Screen Magic

<message> the sms text message.

d. To send SMS using ClockWorkSMS

<SMS Response> = clockworksms.sms.send("<sms notification name>","<to>","<message>");

<SMS Response> is the map variable returned by the send function, as response. If the SMS is sent successfully it gets logged with the message {"status":"success"}. Otherwise it gets logged as {"message":"<Reason for failure>","status":"failure"}.

<sms notification name> is the deluge name of the sms notifications as listed in the Account setup -> Connections page.

<to> the mobile number to whom the SMS must be sent, in the format supported by ClockWorkSMS.

<message> the sms text message.

e. To send SMS using Hoiio

<SMS Response> = hoiio.sms.send("<sms notification name>","<to>","<message>");

<SMS Response> is the map variable returned by the send function, as response. If the SMS is sent successfully it gets logged with the message {"status":"success"}. Otherwise it gets logged as {"message":"<Reason for failure>","status":"failure"}

<sms notification name> is the deluge name of the sms notifications as listed in the Account setup -> Connections page.

<to> the mobile number to whom the SMS must be sent, in the format supported by Hoiio

<message> the sms text message.

SMS Marketing Software - SimplyCast

The 5 best SMS apps for small businesses in 2021

Email inboxes are overflowing. Everyone gets so many email updates, notifications, and special offers that it can be hard to get customers to open yours—no matter how important they are. Gartner reports that the average open rate for emails is only about 20%. But do you know what people open 98% of the time? SMS or text messages. 

Don't miss a lead: automate your SMS messaging

Learn how

If you've got a small business and you want to make sure your appointment reminders, invoices, and promotions are actually seen by your customers, SMS marketing tools are a great way to do it. You can use these text message marketing apps to personally message your customers, or you can set them up to automatically send texts based on your booking calendar, marketing list, or the like. Even better, with all the apps I recommend, your customers can also text you straight back. 

I considered more than 30 of the most popular options for this list. Here are my picks for the five best SMS apps for small businesses. 

The 5 best SMS apps for small businesses

  • TextMagic for getting started quickly with an SMS service

  • SimpleTexting for easy-to-run SMS marketing campaigns

  • Salesmsg for small, local businesses using SMS

  • EZ Texting for non-technical people who want some guidance on SMS marketing

  • Twilio for customizing your SMS marketing

What makes a great SMS app?

SMS marketing is a big industry, and there are dozens of different apps out there. Not all of them, however, are appropriate for small businesses. A lot of text message services are designed for enterprise companies sending thousands of SMS messages a day as part of a marketing push, rather than for smaller businesses that have a more personal relationship with their customers. Similarly, a lot of popular options are API services for developers looking to build their own apps, rather than a service anyone can sign up for and use straight away.

To cut through the crowd, I set five key criteria that every app needed in order to make the list.

Easy to use, even for the non-technically inclined. Setting up an SMS app for your business shouldn't require a doctorate in software engineering. Some of the SMS API services (and even a few of the dedicated apps) just aren't user friendly enough to recommend. I've only included apps that a regular person could set up, connect to their existing systems, and use. Yes, you might need to read through the help documents or ask the support team a question or two, but all of my picks are easy to use. In practice, this means that almost all the apps on the list have a dedicated web app you can use to send and receive messages. A lot of them also have the ability to send and receive text messages through your email client or with mobile apps. 

Capable of true two-way messaging, so you can have a conversation with your customers. There are some great marketing SMS apps that can send 100,000 text messages with the click of a button. None of them are on this list. They're for enterprise companies operating at a huge scale. For small businesses, that kind of one-way, mass marketing is kind of unnecessary—and even inappropriate. It could only be used to spam customers. Instead, as I said, I looked for apps that have proper two-way messaging, so you can have a normal text conversation with your customers if needed. You can still automate responses and collect survey data with a lot of them, but they aren't completely hands-off platforms. 

Able to integrate with other apps and services, so you can automate things like reservation reminders. Integrations with other apps and services were a must. This means that, in addition to texting your customers directly, you can also (for example) have your reservations service automatically remind customers about a booking and follow up with a customer satisfaction survey.

Affordable with low volume requirements, so small businesses can get started. When it comes to sending SMS messages to your customers, pricing matters. I required all the SMS services on this list to be affordable for small businesses. This meant no high monthly pricing or large volume requirements. Instead, all the services are either pay-as-you-go or have low volume, low fee monthly plans. 

Able to scale with your growth and seasonal needs, so you can send out more messages as part of a holiday campaign, for example. Being locked into a plan that's too small for your business is no good either. So as well as being affordable when you're starting out, I also required the services to be able to scale up, either as you grow or because you're doing a shorter-term marketing campaign. 

I tested all sorts of apps that met these criteria, and here are the five best.

Best SMS app for getting started quickly


TextMagic screenshot

Within moments of signing up for TextMagic, I'd already sent my first SMS. Sure, it was just a test message to my own cell phone, but the process was super easy. The Setup Wizard and intuitive interface meant all I had to do was enter the phone number, type my message, and click Send. And bam!, my phone beeped and distracted me from writing this. 

But just because TextMagic makes sending simple messages easy, doesn't mean it's not functional or powerful. You can send messages from TextMagic's number so replies go to the API, web app, or your email, or from your own mobile number so replies go directly to your phone. You can build contact lists by importing an Excel spreadsheet or CSV file, manually entering them in the Contacts tab of the app, saving the number of anyone who texts you, or using a Click to Text form on your website.

In the Scheduled tab, you can schedule messages, for example, to send out a Friday Specials text every week. You can also set up templates in the Templates tab to make it faster to send recurring messages—like appointment confirmations—and automate responses to customer texts. And of course, you can quickly and easily send customers a text from the web or the iOS and Android apps.

You can also connect Text Magic to thousands of organizational tools, scheduling calendars, and other apps through Zapier, so you can do things like follow up on Typeform feedback surveys or automatically post text messages to Slack. 

TextMagic Price: Pay as you go starts at $0.04/text sent; dedicated virtual numbers from $4.00/month.

Best SMS app for easy-to-run marketing campaigns


SimpleTexting screenshot

SimpleTexting is the best option if you're looking to run marketing campaigns quickly. Like TextMagic, the user interface is intuitive with everything accessible from the main screen—I didn't even need to view any tutorials to grasp how things worked.

While you can contact customers directly, SimpleTexting is more focused on easy-to-run marketing campaigns where you text the same message to everyone on a list. Go to the Campaigns tab, click New Campaign, give it a name, and you're ready to start marketing to your customers.

To get new prospects on your list, set up a keyword in the Keywords tab. For example, potential customers can text SAUSAGE to 555888 and get put on your Sausage and Hot Dog Deals list. As soon as they join, an autoresponder can immediately text them with a discount code and ask them if they want more information. If they do, it can respond with another text. With SimpleTexting's built-in apps available in the Apps tab, you can also conduct more technical marketing efforts like running surveys, polls, and sweepstakes.

Of course, for any marketing effort, you need analytics. SimpleTexting's Analytics tab offers detailed breakdowns of how your campaigns are going with information like the number of new subscribers, what keyword they're using to join, how many autoresponders have triggered, how many people have unsubscribed, and what responses you've been sent.

SimpleTexting also integrates with Zapier, so you can do things like automatically add people to your Sausage and Hot Dog Deals list from Facebook lead ads or Google Forms.

SimpleTexting Price: From $25/month for 500 credits (enough for 500 texts). Additional credits cost $0.045 on the entry plan; there are higher volume plans if you need to send more texts.

Best SMS app for small, local businesses



Salesmsg is a great option for U.S.- or Canada-based small businesses—unfortunately it's not available internationally beyond that.

Salesmsg has the most basic web app of any of the services on this list. There are only four tabs on the sidebar: Conversations, Contacts, Broadcasts, and Triggers. Most of Salesmsg's power comes from how you integrate it with other apps.

As soon as you sign up, you're prompted to create a local number. This is the number that all your texts will appear to come from, and you can assign a separate number for each team member. If you want, you can also enable call forwarding, so if a customer calls your text number, they'll get forwarded to your personal or business phone.

Out of the box, Salesmsg has one-click integration with Outlook and Google Calendar to handle appointments. When a customer makes an appointment by text, just click Book Appointment to add it to your calendar of choice. For more powerful customer management, it integrates with CRM platforms like HubSpot, Pipedrive, and Zoho, so you can use your CRM of choice and have Salesmsg automatically handle the text messaging.

You can also use Salesmsg's triggers to create a webhook that you can use to send specific kinds of messages like appointment reminders. Or you can use Zapier to connect Salesmsg to any service you want, so you can do things like notify customers about Calendly invites or log all the messages you get in a Google Sheet.

Salesmsg Price: From $35/month for 750 text messages and a single phone number. Additional messages are $0.025; additional numbers are $10/month. If you need a higher volume setup, they offer custom solutions.

Best SMS app for non-technical people who want some guidance

EZ Texting

EZ Texting screenshots

As I look at the EZ Texting web app right now, it's offering me help in every corner of the screen. In the top-left, there's a phone number to call; in the bottom-left, it's a pop-up explaining how they've overhauled reports; in the bottom-right, it's the help chat; and in the top-right, it's a bar explaining that text-enabling my business line is included in my plan—do I want to learn more? This is pretty typical. 

EZ Texting doesn't do anything that the other apps don't. You can text your customers as a group or 1-on-1 from the Inbox; you can set up various kinds of marketing campaigns from the Campaigns tab; you can configure a signup keyword in the Keywords & Numbers tab; and you can view those (new and shiny!) reports in the Reporting tab. What makes it stand out, though, is that at every step, EZ Texting makes it very clear what to do. 

As soon as you sign up, you're asked whether you want to use EZ Texting to "Delight Customers," "Market & Engage," or "Simplify Operations," so it can walk you through the right features. Once you've chosen your adventure, you're strongly encouraged and actively guided through sending a test text to yourself. And then, once you're in the app, every time you go to a new tab or feature, you're given instructions on how to use it. If you haven't grown up with computers or just aren't really comfortable with using new apps, it's hard to beat this level of onboarding. And, as the signup emails will keep reminding you, you can always schedule a call with one of their team members if you need more help. 

EZ Texting doesn't oversimplify a complex product, it just makes it very accessible. It's as powerful as any others on this list. You can even use EZ Texting's Zapier integrations to do things like remind people via text about Google Calendar events or create contacts from Eventbrite attendees. 

EZ Texting Price: From $24/month for 200 text messages, one textable number, and one signup keyword

Best SMS app for customization


Twilio screenshot

Twilio is a blank canvas. They offer a range of APIs, so companies can build SMS messaging, phone number redirection, and dozens of similar features into their own apps to do whatever they want. Uber, Airbnb, and Netflix are just a few of the companies that use it behind the scenes. 

And while Twilio is mostly aimed at developers, you don't actually need to be one to use it. Instead of building your own apps, you can use services like Zapier, HubSpot, and Zoho CRM to connect to Twilio's API directly, without the need for you to do any coding. For example, by connecting your Twilio account to your Zapier account, you'll be able to send and receive text messages using your email account or collect texts in Slack or a Google Sheets spreadsheet. 

And, if you do want to build your own app or something like it, Twilio also offers a few ways to do it with little or no coding knowledge required. Studio is a drag-and-drop app builder for creating things like SMS surveys and autoresponders. You start with a trigger, like an incoming message or a calendar event. You can then create reply criteria based on what's happened. It's all very intuitive, and the built-in tutorials and project templates make it possible for anyone to get started.

There's also the CodeExchange, which is in beta at the moment. It's a library of code samples for basic features like sending text auto-replies, sending SMS receipts for Stripe payments, and even building a video chat app, that you can quickly add to your Twilio account and then tweak to meet your needs without much coding knowledge. As features go, it's a little beyond most small businesses' needs—but if you really want to cut costs or roll your own app-like setup, it makes it possible. 

When you sign up for Twilio, you're asked whether or not you're a developer. Whichever option you choose, the interface is customized to your needs. If you're not a developer, you get links to all the information you need to connect Twilio to third-party apps or use Studio so you can quickly get started. CodeExchange currently gets pushed with a big banner on the login screen. 

For most use cases, Twilio should work out cheaper than the other services if you're prepared to do the work to get it up and running. You can also simply use it as the text service for your other apps by connecting it to Zapier. 

Twilio Price: Since Twilio is more of a platform than an app, its pricing is a little different from the others on this list. Text messages start at $0.0075/message sent and received—although there's an additional $0.005/message carrier fee on messages you send. Dedicated phone numbers start at $1/month.


Maker sms

Business SMS Templates Generator and Resources

Answer customers quickly and personalize texts with a simple, effective tool.

Woman texting.

Texting already helps your teams reach leads and customers quickly. SMS templates can help you reach them even faster. To help your teams create their own SMS templates, we’ve provided inspiration with our business SMS templates generator tool. You can also learn more about SMS templates below the tool, in our SMS templates resources. You’ll learn:

  • What SMS templates are
  • Benefits of SMS templates
  • How to use SMS templates for customer service
  • Differences between email templates and SMS templates for marketing 
  • Examples of SMS campaign templates for various departments and industries

Brand-new to business SMS? Head to thebusiness text messaging terminology page to learn key industry terms. Otherwise, try out our SMS templates generator or read our resources below.

SMS Template Generator

Use the SMS template generator tool to find pre-written texts that work well for your business. Feel free to use these templates and adjust them to fit your brand.

The information in this guide is provided “as is” and should not be relied upon as legal advice. You are responsible for ensuring your use of the services and your message content complies with all laws applicable to your business.

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What Are SMS Templates for Business?

SMS templates are reusable business text messages. Your agents can select templates, then tweak and send them to customers. They can also use templates to send personalized messages to groups of contacts. They simply choose a list of customers, leaving space for custom fields from your CRM, then press “send.” Your business SMS platform inserts personalized information into each outgoing text.

Woman using SMS templates for business

When Should You Use Business SMS Templates?

SMS templates help your team automate workflows and expedite common customer queries. For example, your operations team can set up a business SMS platform to text templated notifications once customers’ orders ship. Your customer service agents can create business SMS templates to answer common questions, selecting and sending them when those questions arise. SMS marketing templates help teams set up marketing or customer engagement drip campaigns.

Benefits for Businesses Using SMS Templates

Business SMS templates save your team time they would have spent typing and retyping the same messages. They also ensure your team provides leads and customers with uniform responses to core queries. If your company approves key SMS templates up front, you can ensure your team sticks to branding guidelines. 


SMS Usage Statistics

SMS is among the most popular communication channels. With high open and engagement rates, it empowers businesses to send content efficiently and at scale.

Using SMS Templates for Customer Service

Customer service interactions are most effective when they’re personalized. SMS templates help your agents personalize customer service outreach content, like order follow-ups. They also help your agents quickly respond to customer queries with pre-approved answers. Agents should include as many custom fields as possible in SMS templates to make them as personal as possible. Common custom fields include first names, preferred product names, and order numbers. 

Woman talking into headset working at computer.

Email Templates vs. SMS Templates for Marketing

Your teams probably use email templates to send customer service responses or personalize large email marketing campaigns. You can use SMS templates for the same purposes. However, because SMS has a high 98% open rate compared to email’s low 20% open rate, marketing campaigns that rely on SMS campaign templates will be more effective. 

Businesswoman using smartphone and laptop.

Examples of SMS Templates for Business

You can use SMS templates for any aspect of your business. We’ve rounded up some of the most popular use cases, from SMS templates for marketing to customer service SMS templates. Feel free to use them as inspiration, or adjust and use them for your own teams.




Blank speech bubbles.

Appointment Reminder SMS Templates

SMS appointment reminders help customers and business partners alike meet your team on time, and in the right place. Templates help your team send accurate reminders quickly—and in bulk. Your appointment reminder SMS templates may look like these two examples:

  • Hey {{customer name}}, you have a {{upcoming appointment type}} appointment on {{upcoming appointment date}} with {{employee name}} at Bay Area Accounting. Please reply to confirm or reschedule. Text STOP to stop receiving texts.

  • Hi {{customer name}}! Don’t forget your online training appointment with Swift Software Inc. on {{upcoming appointment date}}. Please check your email for the calendar invite. We look forward to helping your team get set up! Reply with STOP to unsubscribe from our SMS list.

Customer Service SMS Templates

Your agents send follow-up notes and feedback requests frequently. Follow-up and feedback SMS templates can streamline their workflows. Your customer service SMS templates may look like these two examples:

  • Hi {{customer name}}! We hope your chat with {{agent name}} last week went well. Would you like to leave some feedback? Reply with a number 1-5, 5 being great service, 1 being not-so-great. Text STOP to stop receiving texts.

  • Hey there {{first name}}, it’s Amy’s Flowers here. Is your order of {{event type}} flowers to your liking? Is there anything else we can do before your big day? —Amy 🌸 Text STOP to stop receiving texts.

eCommerce SMS Templates

Nearly every retail business has an eCommerce presence now. Integrating your business SMS platform with your eCommerce system allows you to send SMS notifications for online orders and abandoned shopping carts automatically. Your eCommerce SMS templates, which you’ll need for the automation, may look like these two examples:

  • Hi {{customer name}}! Thanks for ordering from Bay Area Bookstore. We’ll text you when order#{{order #}} has shipped. Text STOP to unsubscribe from our SMS list.

  • Hey there {{customer name}}! This is Selena from BathWorks International. Since you’re a Rewards Member, I’m here to personally assist you with your purchase. Did you have any questions about anything in your shopping cart? Text STOP to stop receiving texts.

SMS Templates for Sales

Your sales team uses SMS for personalized one-on-one lead conversations—but many of those chats start or end the same way. SMS templates help salespeople send uniform initial greetings and follow-ups. Your SMS templates for sales may look like the following examples.

  • Hi {{customer name}} — Joe from Shoe Town here. Thanks for signing up for our SMS service. Was there anything in particular about our Holiday Special campaign that you’d like to learn more about? Text STOP to stop receiving texts.

  • Hey there, {{customer name}}! This is Samantha, with Media Plus. I enjoyed our chat last week. Did that new TV end up working well in your living room? Text STOP to unsubscribe.

Marketing and Promotional SMS Templates

Texting lists with personalized promotional and offer SMS templates is a useful strategy for starting conversational marketing chats. Your marketing and promotional SMS templates may look like these two examples:

  • Hi {{customer name}}! Toy Shop invites you to join our brand-new VIP awards program. Sign up for free, and you’ll get the first look at our newest products, sales, and more. Reply with VIP to learn more. Text STOP to stop receiving texts.

  • Hiya {{customer name}}, Beauty Stop here. Have you heard about our holiday poll? Text us with your favorite candle scent. Until next year, every purchase will come with the top pick for free! Text STOP to unsubscribe from our SMS list.

Get Started With SMS Templates

Want to dive deeper into specific areas with your SMS templates? Check out these additional resources:

Start button to show getting started with SMS templates

Text Messaging to Fit Your Business

Connect with customers, personalize every message, and streamline your team's workflows with business text messaging.

SMSCaster - How To Use SMSCaster - Complete SMS Marketing Tutorial - Part 1

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