Shipping Costs & Tax
1. Free Standard Shipping on all items.
2.In accordance with state and local law, your online purchases is subject to state and local sales taxes in effect where delivery is made. If you live in a state that does not impose a sales tax, you may still see tax calculated on your order if shipped to another state. To the extent any of the factors affecting the calculation of sales tax change between the time you place an order and the time your credit card is charged, the amount appearing on your order as Tax may differ from the sales taxes ultimately charged. Your invoice will reflect the final total tax, which includes state and local taxes.
If you are a tax-exempt organization or reseller, you can apply here for tax exemption on your Costway.com orders. Afer you finish, please send the completed form to [email protected] for review.
1. Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam.
2. We do not deliver to FPO, APO, and PO Box addresses.
All orders are shipped out via UPS or USPS or FedEx or Pioneer.
Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.
If you choose to pay by credit card, your order will be billed within 24 hours. The items will usually be shipped out next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 5 days, depending on your destination and the shipping carrier. In the event of any shipment not being fulfilled or shipped out after label creation, shipments exceeding 8 business days have the option to choose order cancellations or partial refunds. Please see return policy for more details.
When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
Costway takes every reasonable precaution to ensure that the products are not damaged during shipping. However, damage to products can occur during travel from the Costway shipping facility to homes or businesses. If the item is damaged in transit, please choose the corresponding item in “My Orders” to apply for a refund or a return within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Costway with proof of the damage in detail as this will assist us in processing your order refund.
You will be sent at least 2 emails for each order you place:
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.
You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your Costway account and password to get a summary of past orders by visiting our Track Your Order’ Page for detailed steps of order tracking.
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.
3.Items that weighs less than 150lbs will be dispatched by UPS. While, items that are weigh more than 150lbs will be delivered by truck.
Costway- A way of life
Costway App provides thousands of home and household selections providing a unique, comfort lifestyle at reasonable prices. Shop with Costway and enjoy a shopping experience that has big sales and surprise discounts. All our items are backed with quality assurance and supported by dedicated customer service. Costway APP is your home store.
-Free & fast delivery: Don’t worry about slow delivery and high shipping costs. We have established several large warehouses around the world. The products you buy will be shipped directly from the local warehouse for free. Your packages will be picked up and delivered out by our carriers within 24 hours.
-Safe & convenient payment: We have a secure payment system, supports credit cards, Paypal payment.Simple payment steps make your shopping more convenient.
-Buy Online & Pick up at the Store: Choose to be delivered or picked up your order at one of our stores.
-One year warranty: We promise to guarantee the quality of every product up to 365 days of total piece of mind and protection.
-30-day return guarantee: Free 30 days returns.
-24/7 customer support: Dedicated customer service team that provides 24 hours of support. 100% customer satisfaction is our goal.
Download the Costway APP and start your fantastic shopping journey!
If you encounter any problems or need help while using the Costway APP, please feel free to drop us an email to [email protected] We want to hear your voice, don’t hesitate to give your suggestions, your precious suggestions will help us continue to improve the Costway APP and optimize the user experience.
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Costway has continued to exceed client expectations in offering premium home goods with affordable prices since 2008. A year later, Costway started its retail journey on Amazon and eBay. Within several years, Costway quickly grew into a retail success based on its strong partnerships and collaborations with retail giants like Walmart, Macy’s and Ziff Davis.
In 2015, Costway has opened its online doors at www.costway.com and has driven itself to constantly deliver a variety of lifestyle designs at competitive prices. The company has fast, free delivery for any item without price minimums and offers a strong after-sale support to solve customers' problems for many years to come.
For more than a decade, Costway has developed to become American's and European's choices of bed, bath and everything outdoor.
Costway serves 10 million customers monthly and improves its customer experiences to create better products and comfort lifestyle.
We are committed to creating a comfortable lifestyle for you. Our focus is on creating a shopping experience that you enjoy and with our products, we wish to make your life more convenient. We aim to make Costway.com your most comfortable shopping and product experience.
We insist on using high-quality materials, combined with a minimalist and cutting-edge design, and strict quality control on first-class production lines. The results are high-quality products that can stand the test of time. In addition to products, we strive to optimize the entire shopping process with the best shopping experience and excellent logistic network to deliver your products in the shortest possible time.
The smart home is an unstoppable development going forward. We invest in the research and development of smart home devices that you experience the advanced technologies in your home and ultimately make your life easier and more efficient. We want to enable you to spend your money on furniture that enables you to live a more efficient lifestyle allowing you to pursue your dreams.
We don't like to stick to outdated rules, we are willing to listen to the tunes of the era to come. Our design mirrors our openness and forward-thinking with products not only follow trends, but lead and produce trends. Being a trendsetter also means thinking of the impact we have on the environment, and there we work hard to reduce our carbon footprint and protect the beautiful planet we have.
Costway.co.uk is a domain of FDS Corporation Limited
Company registration number: 8890000 VAT number: GB 185701007
Our journey into furniture...
Since 2014, the story of Costway in the UK has evolved from humble beginnings to a diverse and innovative landscape of products that have propelled us to be one of the largest wholesale furniture brands in the EU. Costway is led by a team of people who are truly passionate about the industry and the people we serve in all major markets throughout North America, as well as Europe, Central America, and the Middle East, and we are consistently growing our operations in other parts of the world. Our marketing and merchandising efforts are geared toward providing a broad selection of styles at competitive prices, quick delivery to the consumer, and strong customer support. We serve as a direct factory importer and, as a result, have been able to market our products at lower prices and offer quicker delivery to our customers than many of our competitors. Recognizing the needs of our customers and teaming up with local shipping companies, we guarantee quick delivery. This flexibility, as well as industry best turnaround times, has allowed our customer base to grow to over 400 million customers worldwide, every day.
What We Sell
Find the pieces you need to complete the home office or elevate your living room with signature pieces that offer comfort and sophistication. Whether you want to spruce up your dining room, living area, or are looking to put the finishing touches on a spare bedroom, Costway UK has the home furniture selections you need to do the job and to do the job well. From sofas and chairs to accent tables and cabinets, Costway UK has over 8000 items from which to choose, making it one of the most varied and versatile home furniture collections. Find the pieces you need to complete the home office or elevate your living room with signature pieces that offer comfort and sophistication. Take advantage of items from one of the most affordable furniture and home décor stores, and find home furniture that reflects your design aesthetic and personality.
Facts & Figures
large warehouse in UK
square meters of warehouse area
online stores(on Ebay/Amazon)
Costway UK branded products
Reviews costway shipping
Costway Review: Costway Pros & Cons
Costway (costway.com) is a well-known ecommerce store which competes against other ecommerce stores like Amazon, Groupon, Wish, ASOS and eBay. Based on our in-depth Costway review, when compared to its competitors, Costway is a mid-range performing brand within its category. Read the full Costway.com review below for more details.
- Ease of use: How easy is it to use each store? Is each store easy to use? How good is its user interface?
- Customer support: How would you rate each store's customer care? How responsive is each store's customer support?
- Free use: Is each store free? Is each store free to use?
- Face masks: Does each store sell face masks? Can I buy face masks at each store?
- Cruelty-free products: Are products sold at each store cruelty free? Does each store sell cruelty-free products?
- Eco-friendly materials: Does each store use eco-friendly materials? Does each store use recyclable materials?
- White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
- Reliability: How reliable is each store? How would you rate each store's reliability against its competitors?
- Free returns & exchanges: Does each store offer free returns? What's their exchange policy? What is each store's returns and exchanges policy?
- International shipping: Does each store ship internationally? each store international shipping?
- Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
- PayPal: Does each store accept PayPal? each store PayPal support?
- Debit & prepaid cards: each store debit card support? Does each store take debit cards?
- Google Pay: Does each store accept Google Pay? Does each store take Google Pay?
- Apple Pay: Does each store accept Apple Pay? Does each store take Apple Pay?
- Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
- Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
- Cryptocurrency payments: Does each store accept Bitcoin or cryptocurrency? Does each store take Bitcoin or other cryptocurrencies for payment?
- Alipay: Does each store accept Alipay? Does each store take Alipay?
- AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
- Military discounts: Does each store offer a military discount? each store military discount?
- Student discounts: Does each store have a student discount? each store student discount?
- Price matching: Does each store price match? each store price matching?
- Teacher discounts: Does each store give discounts to teachers and educators? each store teachers and educator discount?
- Front-line worker discounts: Does each store offer discounts to front-line workers? each store essential workers discount?
- Senior discounts: each store senior discount? Does each store have a senior discount policy?
- Birthday discounts: each store birthday discount? Does each store give birthday discounts?
- Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
- Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
- Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
- Order tracking: How does I track my each store order? each store track order?
- Order changes & cancellations: each store cancellation policy? Can I change my order? each store order changes? How does I cancel my order after placing it?
- Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
- Price transparency: How much does each store cost? Does they offer a pricing chart? Does each store publish a price chart? How much does each store cost?
- Contact information: How does I contact each store? each store contact information?
- Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
- Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
- Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
- Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
- Zip financing: Does each store accept Zip financing? Does each store take Zip Pay?
- Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
- Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
- Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
- Four financing: Does each store accept Four financing? Does each store take Four financing?
- Snap Finance: Does each store accept Snap Finance? each store Snap Finance support?
- GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
- Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
- Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
- Positive environmental practices: Does each store publish a clear commitment to positive environmental practices? Does each store practice sustainability and a low carbon footprint in its operations?
- Diversity commitment: Does each store publish a clear and accountable diversity commitment statement? Does each store have a clear statement for commitment to diversity?
- Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
- Charitable causes: Does each store support any charitable or humanitarian causes? Does each store give back to charity? Are there any social causes they stand for?
- Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
- Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?
Costway's strengths are:
Good interface usabilitydetails
Good customer servicedetails
Offers contact information availabilitydetails
Does affiliate marketing programsdetails
Knoji has 64 Costway reviews and ratings as of October 17, 2021. Knoji editors and the Knoji shopper community have reviewed Costway and compared it against 0 top brands, reviewing Costway based on product and store features such as interface usability, customer service and free use. Knoji reviews and ranks Costway.com and other ecommerce stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 64 Costway reviews, Costway earns an overall score of 4.3 out of 5.0 points. Costway offers 0 total features such as contact information, affiliate marketing and . Costway's's review score also factors in its popularity, which is in the mid-range compared to competing .
Costway currently has 11 active discount codes. You can view all Costway's coupon codes here
Looking to buy daily use home and outdoor products all in one place? Welcome to Costway. However, before involving yourself in the services of Costway, you should read reviews from different customers who have already purchased or used the products or services that you are looking for. This will help you in making the right decision. At US-Reviews, you can read honest reviews from real people who have used Costway products before you.
Founded in 2008, Costway has been helping customers achieve their financial targets with products of high quality and at the best market prices for more than 10 years. The company started by selling their items on Amazon and eBay and in 2015, they came up with their online retail shop (www.costway.com). The online shop aims at providing customers with the right and exact products they are looking for. Consequently, it makes the shopping experience easy, safe, and convenient. In over 10 years in service, Costway has grown to be one of the top retailers in North America and Europe. They always have a high sensitivity to the market and are committed to providing you with exemplary customer service and developing more diverse and better products.
Products & Services Offered by Costway
Costway providers their customers with plenty of choices from home, garden items, hardware equipment, vehicle, DIY projects to business and industry products. These products have been grouped under different categories. These are Furniture, home, outdoor, toys & games, hardware, sporting goods, pet supplies, electronics, and other collections. At Costway you can buy Bed Frame & Mattress, Tables, Sofas, Outdoor Furniture, Outdoor Umbrellas & Sunshades, Porch Swings, Gardening, Plants, Riding Toys, Trampolines, Outdoor Play, Building Materials, Locks & Keys, Riding toys, play vehicles, games, tools, hardware accessories, plumbing, indoor games, exercise & fitness, gymnastics, camping & hiking, Weight Lifting, Cycling, Dog Supplies, electronics and many more products of similar nature. You can find out more about these products from the company website www.costway.com. Why choose Costway? They offer customers the best products at competitive prices all over the world. They also offer fast delivery & real inventory. This is because they stock what they sell at their warehouses ensuring fast delivery and real inventory. Costway is also dedicated to offering customers a service better than good. Costway offers FREE standard shipping on all items. Shipments arrive in 5-10 business days. Their products also come with a 90-day warranty. Payment methods accepted are; PayPal, American Express, VISA, MasterCard, Discover, Maestro, Visa Debit, and Visa Electron. For inquiries, contact service email, [email protected]
Comments, Complaints, and Opinions
Have you purchased any products from Costway before? If yes, are you likely to purchase more in the future? Would you recommend them to a friend? Please leave a review here and tell us what you think. Your opinion would be a huge help to clients who read reviews online before they shop for any items. Your feedback, tips, and suggestions will benefit the company and help potential clients choose wisely
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Costway Seller Profile
1. All of our items come with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In the event that you receive the item that is not to the standards above, please contact us via email. All returns must be in new original condition as received and should be shipped with delivery confirmation
2. Please note that all returns must be pre-approved by factorydirectsale. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. 3. All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the round-trip shipping fee. (E.g. you bought wrong model or wrong color).
4. We ONLY accept the return for original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return. 5. We reserve the right to refuse any returns for objective reasons.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Standard Return Policy
Used Item Return Policy