Hp shutdown

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Unfortunately, HP is a laptop manufacturer known for its quirks and flaws. One of the biggest flaws of HP laptops, those with the Windows 10 operating system to be precise, is that they won’t shut down.

If you want to learn how to fix this issue, you’re in the right place. You’ll learn about the reasons why this keeps happening on some HP laptops, even new models. Also, we’ll give you some simple and advanced fixes for this annoying issue.

Don’t worry if your HP laptop is new and this keeps happening, it can be fixed.

This Is Not Hardware Related

In most cases, this issue isn’t hardware-related. In other words, your laptop isn’t damaged in any way. Most likely, this is a software-related issue. It can also be the result of outdated drivers and firmware on your laptop.

The first thing to do is download the latest HP laptop drivers from their official website. Here’s a link to save you some trouble. On this website, HP will determine which laptop you have, and allow you to download all the latest drivers for it.

In case your problem persists, and the laptop won’t shut down, you need to try other fixes. This problem isn’t typical for Windows 7 laptops, but very common in laptops with Windows 8 and Windows 10 operating systems. Here’s an extensive list of solutions.

HP Windows Laptop

How to Fix HP Laptop Shutdown Issues

After you’ve downloaded all the latest drivers, this problem might go away. Still, many people report that the problem persists. If you’re one of these people, be patient. We’ll get to the bottom of this issue together.

Make sure that you’ve shut down everything before you attempt shutting down your laptop. This includes all programs and services. Use the Task Manager if you have to end stubborn processes manually.

Try shutting down your laptop. If it still isn’t shutting down properly, try restarting it. After you restart your laptop, don’t log into your Windows account. Instead, click on the shutdown icon, which should be in the bottom-left corner of your screen.

If your laptop doesn’t shut down, try this solution.

Check Your Power Options

Sometimes the solution to this shutdown problem with HP laptops running Windows 8 or 10 lies in the power options. Here’s how to check them:

  1. Open the Device Manager on your laptop. Simply start typing the device manager in the Start menu and it will appear as the first search result. Click on it.
  2. Scroll until you find the System Devices tab. Select on the Intel Management Engine Interface.
  3. Right-click it and select Properties.
  4. Click on the Power Options tab.
  5. Make sure that the power saving option is disabled.
  6. Confirm the change with OK and try shutting down your laptop.

This solution will solve the issue for many users, but some of you might still be unable to shut down your laptop.

Update Windows

Sometimes, a simple Windows update resolves the issue. Windows usually does this automatically, but you can do it manually as well. Follow the steps:

  1. Hold the Windows Key and the I key on your keyboard simultaneously.
  2. This will open the Settings. Click on Update and Security.
  3. Tap the Check for Updates option.

Windows will automatically download all the available updates. When the download is complete, try shutting down your computer.

Take Your Laptop to an HP Store

If none of the solutions we mentioned help, you can take your laptop to the place where you bought it, or to an HP laptop technician. Explain your situation to them and ask for help. If you’ve had your laptop for a while, the solution could be as simple as cleaning the laptop itself.

A lot of dust builds up within all laptops, and this may cause some serious issues. Ask the technicians to clean your laptop for dust, and ask for a system reboot. Sometimes rebooting the system does the trick. And you can do that yourself if you know how to. Rebooting Windows 10 isn’t that difficult, and you can check for tutorials online.

Sometimes removing the laptop battery helps as well. A faulty battery can cause many problems, including those revolving around shutting the laptop down. If you manage to shut down your laptop after removing the battery, make sure to get a new one because the old one was causing the issue.

Finally, you can resort to resetting your BIOS to default. Look it up in your laptop’s manual, or search for instructions online.

HP Windows Laptop Won't Shut Down

You Are Not Alone

Don’t worry, plenty of people are complaining about their HP laptops not shutting down properly. You can search the HP user forums to find additional solutions, if the ones we provided didn’t pan out for you.

Hopefully, some of these solutions worked. The power options method usually works like a charm. Driver and Windows updates are also very important, always keep everything on your computer up-to-date.

Leave your comments and questions in the section below.

Sours: https://www.techjunkie.com/hp-windows-laptop-wont-shut-down-fix/

HP laptops have been known to suffer from failures involving cracked hinges, broken outer laptop shells, motherboard issues, frequent laptop shutdowns and a laptop that refuses to start up. Some of them can be attributed to end user negligence but the majority of them can be attributed to poor QC implementation on HP’s part. This tutorial will show you how to fix frequent shutdown issues on an HP laptop.

1. Make sure your laptop’s power input is alright.You will need to verify if the laptop‘s power brick, when connected to the wall outlet, can deliver the necessary power to your laptop sans any screen flickering. Do this with your battery populating the slot on your laptop and repeat without the battery populating the laptop’s battery slot.

2. If your laptop’s power brick/adapter and battery are A-OK, the next step is to identify the model of your HP laptop.You can use the SKU listed on the bottom of your laptop’s stickered information.

3. With a preferred web browser visit HP’s support page.

4. After clicking on laptop, key in the laptop’s SKU and source all the necessary drivers and BIOS updates for your laptop.

It’s advised to update the BIOS for your laptop in a gradual process i.e if you have 5 BIOS updates since your last revision, you should work your way through all 5 BIOS updates as opposed to jumping onboard the latest BIOS revision.

If you’re unsure of which version your laptop’s BIOS is based on, you can download CPU-Z and in the motherboard tab, you should see the BIOS revision number listed below in the BIOS section.

Following successful BIOS updates, install the latest drivers for your laptop. If you’re on Windows 10 laptop based on an Intel platform, it’s a known issue that the latest Intel Management Engine Interface drivers solves the unexpected shutdown issue. This still doesn’t mean you shouldn’t update all the other drivers pending for your laptop.

5. If that doesn’t stop your HP laptop from frequent shutdowns, use a thermal monitoring app.Your options are HWMonitor, HWiNFO, RealTemp, Speedfan or a combination of all of them to monitor the CPU and package temps.

Please keep in mind to use each app on its own without having them all open at the same time. There are known issues where having them open can and will produce an error. You can also rule out faulty app readings by going into BIOS and look at the temps of your CPU. This option is usually found In the Hardware Monitor or Advanced tab within your BIOS. Cross reference it with the numbers found on the thermal monitoring apps.

6. If your temps are around near 80°C when in BIOS then you are suffering from a thermal instability issue.This can come about from either a clogged cooling fin assembly or the thermal paste bridging the CPU and GPU’s HIS with the heatpipe assembly has dried up. You will need to disassemble the laptop.

7. Clean the thermal assembly’s fin stack/array free of any dust, debris and or lint.

8. Inspect the cooling fan in the cooling assembly if there are any dust and or debris or even hair follicles impeding the rotation of the fan.You can use your finger to gently rotate the fan in order to see if rotation is stressed. A soft bristle painting brush will help clean up loose dirt but you can also wash the fan (taking heed to wring it dry and waiting for it to dry while placed in the sun and in good ventilation).

9. Replace your thermal paste with either Arctic’s MX-4 or Arctic Silver 5 thermal paste.

10. Replace the cooling assembly and reassemble the laptop.

11. Power up your laptop and go back into BIOS to see what your new temperature readings are. With reduced temps, move towards booting into GUI.

12. If that doesn’t take care of the unexpected shutdowns, it’d be a good idea to run a scan for malware on your laptop using Malwarebytes.

13. If the results come up negative, you may want to run hard drive diagnostics tools courtesy of your hard drive manufactures’ site.You will need to cross-reference the laptop’s manual to find which drive and drive maker is populating your laptop (or you can remove the underside of the laptop and inspect the drive yourself) in order to narrow down a utility to run on the drive. If you’ve replaced the HDD with an SSD of your choice, you will find a utility bundled with your SSD or on the SSD manufacturer’s site. In the case of an SSD, make sure you’re on the latest firmware. If the drive results come with errors, then it’s time for replacing it.

14. To rule out a corruption on your OS you may want to consider backing up all critical data onto a removable storage device and reinstalling your OS, after you’ve recreated your bootable installer and verified the installer isn’t corrupt.

Hopefully your unexpected shutdowns have ended by performing any one of the above steps or a combination thereof and you can move forward with your computing experience.


Sours: https://forums.tomsguide.com/faq/how-to-fix-frequent-shutdown-issues-in-hp-laptops.188306/
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Shutdown causes reboot


Thank you for joining HP Forums. 

I'll be glad to help you


As I understand the computer doesn't turn off or turns right back on while attempting to perform a proper shutdown,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you check power options and ensure the PC isn't set to hibernate or sleep instead of shutdown under choose what the power button does?

Have you disabled hybrid sleep from the power options > advanced options?


While you respond to that, here are a few other things that should resolve the issue:


First, hold down the power button for 10 seconds before releasing it.

Press the power button and see if the notebook now starts.

If it does, let it fully load into Windows and then try disabling Windows 10 hybrid boot - you can do this as follows.

Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left-hand pane.


In the subsequent window, first, click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and shut down the notebook by right click the Start Menu icon, select Command Prompt (Admin) and click ‘Yes’ to the UAC prompt.


Type ( or copy and paste ) in the following command ( including spaces ) and hit enter.


shutdown /s /t 0


Start the notebook and let Windows fully load for a couple of minutes before checking if it will now shut down correctly from the Start Menu.

If this has corrected the issue, it may be worth turning Fast Start-up back on – sometimes just deleting and recreating the file will resolve the problem.


If the issue (with the sleep & hibernation) persists: CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(by the end of this document, all the issues should be resolved)


Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Sours: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Shutdown-causes-reboot/td-p/6292804
HP Laptop Won't Shut Down in Windows 10? Do This - HP Laptop Shutdown Problem 100 % Fixed 🆗

How to Restart an HP Laptop

What to Know

  • Select the Start Button > Power symbol > Restart
  • If your HP laptop is frozen, press and hold the power button to perform a hard shut down.
  • If you shut down your laptop, use the power button to boot it back up again.

This guide will walk through the quick steps on restarting your HP laptop, whether it's working just fine and needs an update or is stuck and needs a forced shutdown.

How to Restart an HP Laptop

Restarting or rebooting an HP laptop is done the same way you would most laptops and desktop PCs: through the Windows start menu.

  1. Select the Windows Start button.

  2. Select the Power icon—it looks like a circle with a vertical line through the top half.

  3. Select Restart.

You may need to close some applications or agree for them to be forced to shut down before the restart completes.

Your HP laptop should then reboot back to Windows. You can also reboot to the Advanced Startup Options to gain some additional insight into what's going on with your computer (especially if you're restarting to solve a problem). If you want to reboot to the Advanced Startup Options menu, you can press Shift+Restart.

How to Change the Name on an HP Laptop

How Do I Force Restart my HP Laptop?

If your HP laptop has locked up, frozen, or you can't get it to restart using the above method, then you may need to force a restart. To do this, press down the Power button on your HP laptop and wait five to ten seconds. The computer will shut down and turn off entirely. 

Wait 30 seconds to allow any onboard memory to completely clear, then press the Power button again to boot it back up to Windows. 

How Do I Restart My HP Laptop When the Screen is Black?

If your HP laptop's screen is black, you may not need to restart it. Try tapping one of the keys on the keyboard or pressing on the touchpad—it might be hibernating, or the screen may have turned off as a power-saving measure. 

You can also try pressing the Windows key+Ctrl+Shift+B to restart the graphics driver because if the graphics driver has failed, this will sometimes turn the screen on again.

If none of that works, force a shut down by pressing and holding the Power button for five to 10 seconds and wait for the system to shut down. Once it has done, wait a minute for the memory to completely clear, then press the Power button again to start the system back up. The screen should then turn on, and your HP laptop will boot back to Windows.

If the screen remains black, you may need to troubleshoot black screen issues in Windows to see if there's another problem you might be able to fix.

Turn on Your HP Laptop, Even If The Power Button Isn't Working


  • If your computer is unresponsive to various restarting methods and you’ve exhausted your HP laptop troubleshooting options, reset it from Settings > Update & Security > Reset this PC. You can also use the Windows 10 Recovery Environment by pressing F11 after restarting your computer or holding down Shift+Start and choosing Power > Restart > Troubleshoot. Learn more about how to factory reset an HP laptop. 

Thanks for letting us know!

Sours: https://www.lifewire.com/restart-hp-laptop-5183855

Shutdown hp

HP Laptop Won't Shut Down in Windows 10? Do This.

Roberto has been writing online for 7 years now. He graduated in engineering in 2013 and has passion for technology and gadgets.

Did Your HP Laptop Not Turn Off After Hitting That 'Shut Down' Button?

Don't worry, mine didn't either. And guess what, it was a brand new laptop I had ordered online. In my case, it was an HP Notebook 15 that was being marketed as a Middle East and Asian version. For nearly $800, I didn't expect it to behave like this. At first, I thought I have gotten a defective piece and might have to go through all that hassle of returning and waiting again for weeks for another model.

But when I searched online for a solution, it became immediately clear to me that mine was not a damaged model. Nor were other thousands of HP laptops and notebooks that had same/similar problems.

Shut Down Problem in HP Laptops Running Windows 10

The problem specifically was limited to just Windows 10. After upgrading from Windows 7 or Windows 8.1, the laptop would take a very long time to turn off. And when it finally seemed to turn off, it would restart again. What's weird about this problem is that it would turn off really fast the second time you turned it off.

This means there might be:

  • Any program or application running in the background that has become non-responsive (which has caused the system to "hang")
  • Any hardware that has been installed with a corrupted driver/software that keeps it running
  • Hardware that has been programmed to receive power even when the computer shuts down

Try This Temporary Solution First

For example, let's say you are done with your work on your HP laptop and want to turn it off. Instead of hitting the 'Shut Down' button, hit the restart button. After when the computer is done restarting, you would then click the 'Shut Down' button without logging back in. Then the laptop would turn off in seconds. Although this is a temporary solution, it is not practical and is absolutely ridiculous.

Solution #1

I was shocked to find the real solution to this seemingly big problem because of how simple it was. This is what you do.

  1. Go to your Device Manager. You can find this option by searching for "device manager" in Cortana, or by going through your PC Settings. Below is a complete step-by-step instruction with pictures.
  2. Scroll down and expand the option named "System Devices".
  3. Find the hardware named "Intel(R) Management Engine Interface".
  4. Right-click on it, and click "Properties".
  5. Go to the tab named "Power Option".
  6. Finally, uncheck the option that allows the computer to save power.
  7. Click on OK, and tryto shut down your PC as normal.

There you have it!

Step-by-Step Solution With Pictures

Solution #2 If the First Solution Doesn't Work

If the first solution does not work, it might be due to any other hardware driver issues. It will be easier and safer if we let the official HP driver update tool do the work.

The latest drivers can be downloaded from the official HP website.

Your Turn

This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.

© 2016 Roberto Eldrum

Did this solve the shut down problem on your HP Laptop? Share your thoughts...

Kathrin on August 20, 2020:

I did all that is said,and i finally tried shutting it down but it still didn't work.

Zaid on July 04, 2020:

I followed the same process, but the problem did not solved.

Patrick on July 02, 2020:

Couldn't find the 'Power Management' tab in 'Intel(R) Management Engine Interface'.

However, this pointed me to the 'power settings' of the laptop. They were altered and after changing them back to 'optimized' (standard) settings, the issue was fixed.

So, it must be some setting in the Power Settings which causes this.

MH on May 31, 2020:

It worked, thanks!!

my laptop is HP 15 p034ne and IMEI driver version is

Elizabeth on March 21, 2020:

After clicking on shut down option, it's not shutting down

Ann bates on December 25, 2019:

Computer keeps switching off cannot do anything complete shuts itself down

Vishnu on October 07, 2019:

My Hp laptop won't be able to shutdown. After I use options

And I think I turned off laptop before updating lap while updating

Maung Kind on September 12, 2019:

Thank you very much.Before I didn't know this solution.By the time I found your solution method,I followed as your solution. Now my laptop can shutdown easily. Thank you very much again.

mahdigi on August 09, 2019:

tnx bro i just want say I LOVE YOU

Frank on July 18, 2019:

Fantastic Solution#1 worked for me - i couldn't properly switch off my laptop for the last 4 years!!!!

Thank you very much Roberto :)

M’Lissa on June 29, 2019:

Holy heck this worked like a charm!! Thank you so much!!

Ishdeep sahni on June 20, 2019:

Solution 1 worked like a charm!!

James on April 21, 2019:

Hi there, my Laptop is an HP Envy x360 and therefore it doesn't have Intel, it has AMD instead. Any solutions for me?

Someone on April 19, 2019:

Having the same problem as others here... Not having the powermanagement bar in the #2 part

Dharani on March 31, 2019:

My hp laptop is not shutting down why??

[email protected] on January 20, 2019:

Hi there! I'm sorry, I'm kinda lay with computers and technology... I'm having the same problem but my laptop won't turn off nor restart. When I follow these steps and hit "Properties" I see the tabs from "General" to "Resources", I don't have the Power Management here. :(

Is there any other solution?

Thanks! :)

Bill on December 04, 2018:

It worked!! (Solution #1)

Finally fixed after two years of trying everything possible and I had given up and resigned to the fact I was going to have to do the temporary re-start and shut down method for the life of the computer.


Mohammed on October 23, 2018:

I Am from Egypt you right, Problem Solve

Mohanned AL-Khafaji on October 18, 2018:

The problem is still, the pc turn off for 5 sec and then power on again.

I followed all the steps that list above.

Pat on September 24, 2018:


[email protected] on September 24, 2018:

unfortunately, no power tab present (all updates applied) - Windows 10 64bit, HP 640 G1

sureshc_gdm on September 09, 2018:

great solve problem, thanks a lot

Gabriel on July 31, 2018:

Thank you so much! Finally!

joeven ante on June 27, 2018:

My tested working solution in shutdown problem of laptops with Windows 8.1 or 10 is by holding/pressing down the "Shift" key while clicking the shutdown button. Try this!

pp on June 20, 2018:

no it didn't just got it repaired and started acting werid

fuzzbox on June 04, 2018:

thank you

but no power management Tab

Dieter on May 29, 2018:

Not working

Ali Kemal on May 23, 2018:

Great, It worked for me too. many thanks

Adam on May 22, 2018:


I had this problem too, I tried everything that I found on the web, but finallly it turned out, that the problem came from the hardver, not from the softwer...

Previously I added a HDD Caddy to my laptop, and this caused the problems...

Check it, if other methods doesnt work ;)

etefie on May 21, 2018:

l follow steps listed above but on last steps no" power management" option and my device show me message "this device is working poperly"

beemo on April 30, 2018:

worked for me, thanks!

Goldi singh on April 08, 2018:

My PC does not have power management option .

Muhammad Nomair on February 22, 2018:

Yes it worked for me.. Thanks

[email protected] on January 02, 2018:

You rock! This worked for me. Thank you so very much!

Basem on December 11, 2017:

Nop.. did not work .. problem still

Bosko on November 04, 2017:

Work like a charm..

I installed win10 couple times and I guess this was some bug with my laptop.. what noob.

Thanks mate!

It didn't work for me on August 29, 2017:

I do not have Intel management as my pc is AMD processor

What do I do

The first option didn't work for me because the restart button is also not working

jay on August 17, 2017:

Spent 7 mt trying different power settings given as suggestions. never solved the problem. This worked. Corrected the power problem shutdown. Thanks

Quinn on January 19, 2017:

Thanks for the tip! Nothing else I have tried fixed the issue but that did.

Sours: https://turbofuture.com
No bootable image found, notebook will be shutdown. Live repair fix. HP UEFI SSD NVME 2280 SATA

Zita got up. And untied the belt on her robe. After another moment, the white robe fell at her feet. I got it. She decided to deliberately instruct her husband.

Now discussing:

A plump, well-groomed, well-dressed woman rose from her chair, embracing an old woman lying on the bed, - I have in mind one candidate, studying in medicine, Anya, a very positive girl. Daughter, don't worry, go and rest. For two years she did not rest - the old woman put her knobby palms on the woman's shoulders. On the threshold.

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