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State of New Jersey SealOfficial Site of The State of New Jersey

INFORMATION FOR JOBSEEKERS: Visit CareerServices.nj.gov to learn more about the resources and trainings that are available to get you started on your next career opportunity. This includes access to more than 5,000 free online courses, our Job Source search tool, and one-on-one virtual support.

CERTIFICATION SCHEDULE:Check the schedule to find the correct time slot to certify for benefits based on your Social Security Number (SSN).

FEDERAL EXTENDED UNEMPLOYMENT BENEFITS EXPIRED ON SEPTEMBER 4, 2021: Please note that you will still be able to receive benefits for weeks prior to September 4, if you are found eligible for a claim filed before September 4, 2021. Any funds that appear as remaining in your unemployment account related to these federal programs will not be available for certification or payment for weeks of unemployment ending after September 4, 2021. Learn more about state extended unemployment benefits here.

ADDITIONAL RESOURCES AND SUPPORT: Click here for links to assistance with food, housing, child care, health, and more.

Sours: https://myunemployment.nj.gov/

MORRIS COUNTY — The process of filing for unemployment benefits got even more difficult Sunday morning.

“Our application to certify for weekly benefits is not available at this time. We are working to resolve the issue as quickly as possible, and apologize for the inconvenience. Please check back for updates,” was the message on the website for many users simply trying to log into their accounts on the NJ Department of Labor and Workforce website.

Users were able to check their claim status but unable to log into their accounts. Residents took to Twitter to alert the department the system was down. Thousands of others have been tweeting at the department over the last several weeks begging for help.

It was unclear how long the server had been down.

Filing for unemployment has become nearly impossible for New Jersey residents out of work due to the COVID-19 crisis due to the overwhelming number of residents looking to file a claim.

One Parsippany resident told Parsippany Focus in an email “I applied for unemployment after being laid off from my dishwashing job at a local restaurant. I have not collected one cent as of Saturday, April 25. When I log into the system, I get “Claim Status: Filed; Date of Claim: 03/15/2020; Weekly Benefit Rate: $224; Remaining Balance: $5824; Next Payable Week: 03/21/2020; Last Week Paid:; and Last Paid Amount: $0.” It’s been six weeks now. I need money. I am paid minimum wage and it is tough to save. I live paycheck to paycheck. I keep calling the Unemployment office and can’t get through. What am I supposed to do?”

A historic 576,904 workers applied for unemployment insurance for the first time over the last three weeks starting March 15, as businesses shuttered to stop the spread of the coronavirus. That’s hundreds of thousands more than the claims filed in all of 2019.

According to a spokesperson “Claims will be backdated, so if there is a delay in an application, the person will still receive all eligible benefits.”




Frank L. Cahill

Publisher of Parsippany Focus since 1989 and Morris Focus since January 1, 2019 both covering a wide range of events. Mr. Cahill serves as the Executive Board Member of the Parsippany Area Chamber of Commerce, President of Kiwanis Club of Greater Parsippany Foundation, Vice Chairman of Parsippany-Troy Hills Economic Development Advisory Board and Co-Host of Focus on Business, Cable TV Business Show.

Sours: http://parsippanyfocus.com/2020/04/26/nj-unemployment-server-is-down-backlog-of-claims-continue-to-grow/
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NJ unemployment: Tech upgrade would tell you why your claim is delayed

New Jerseyans may soon know more quickly why their unemployment claims are sent to "pending" status — delaying their benefits and often leaving them dialing a call center for answers.

A technology upgrade is being proposed by the state labor commissioner.

Commissioner Robert Asaro-Angelo told state lawmakers Wednesday that he wants unemployed workers to be able to see online the reason why their claim was paused.

Adding that feature to the online unemployment system would be paid for with some of the $7.75 million that Gov. Phil Murphy earmarked for technology improvements in his proposed budget, Asaro-Angelo said.

“Communicating with claimants about the intricacies of their claim remains one of the greatest challenges," Asaro-Angelo told Assembly Budget Committee members. He did not say when the upgrade would happen. 

COVID news:NJ sees a few rare 'breakthrough' COVID cases in those fully vaccinated against virus

Related: Why New Jersey's budget proposal includes another Band-Aid for unemployment

After the start of the COVID-19 pandemic, as the state was inundated with millions of claims for benefits, unemployment staffing was tripled to about 1,500 people, Asaro-Angelo said, noting that hiring was ongoing to catch up to claim volume.

Still, unemployed workers have reported frustration getting someone on the phone to resolve problems, sometimes waiting for weeks or months to find out details of the issue that delayed their financial lifeline.

What could change for the system

Lawmakers are crafting a budget bill for the fiscal year beginning July 1, using a $44.8 billion proposal from Murphy as a starting point.

Throughout the month, state department heads appear before panels of lawmakers — often on Zoom — to detail their spending plans and field questions, including about the pandemic response. 

On Wednesday, it was Asaro-Angelo's turn, and he acknowledged frustration about the rollout of benefits.

Robert Asaro-Angelo labor leader and commissioner of the New Jersey Department of Labor and Workforce Development at the daily briefing in Trenton NJ on 5/7/2020

"We completely empathize with the frustration and uncertainty each worker feels even to this day," he said.

Asaro-Angelo said federal guidance has changed more than 20 times since last March, when the pandemic began, each time requiring major alterations to the state system.

Although the department has been under scrutiny for relying on a decades-old computer system that operates on an outdated programming language, Asaro-Angelo told lawmakers he didn't want more money for upgrades in the upcoming year.

For subscribers:NJ isn't saving money for a rainy day, despite a COVID surplus. Here's why

More:Why New Jersey's old unemployment computer system remains a problem, frustrating applicants

Murphy's proposal includes just a $7.75 million boost, far short of the $200 million the labor commissioner has said other states paid to overhaul unemployment.

Instead, Asaro-Angelo has pushed the federal government to roll out a nationwide program that would align the claim process across the country. He has backed a bill in Congress that would require such changes, and noted $2 billion in the American Rescue Plan that could smooth the administration of benefits.

Why wait for the federal government?

Republican Assemblyman Brian Bergen questioned whether waiting for the federal government was prudent at a time when the state is flush with cash. The state expects to have a $6 billion surplus in June, with billions more on the way in federal stimulus.

"I would think there's a slice in there to fix this system, to some degree," the Morris County lawmaker said of the $44.8 billion budget proposal. "If we're going to wait for the system across the country to be fixed, we're going to just wait forever. We're never going to be in a place where we know all the answers, and I hate to see us in a state of paralysis."

Asaro-Angelo told lawmakers the department was preparing for technology modernization, including moving from mainframe computers to cloud technology that would allow call center workers to more quickly retrieve claim information, with the money Murphy has proposed.

And the commissioner said he has a plan in case the federal fixes fizzle.

“If that doesn’t end up coming to fruition, I'm sure you’re going to see a much larger request in the next fiscal year," he said.

Stacey Barchenger is a reporter in the New Jersey Statehouse. For unlimited access to her work covering New Jersey’s policymakers and political power structure, please subscribe or activate your digital account today.

Email: [email protected]

Twitter: @sbarchenger 

Sours: https://www.northjersey.com/story/news/2021/04/22/nj-unemployment-claim-delay-information-soon-online/7327000002/
How to Check Your Unemployment Compensation Claim Summary Online

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